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NuGenTec and COVID-19: During this unprecedented COVID-19 event, we are experiencing unusual issues with supply, approval, and shipping. To help combat this crisis, we are giving order priority for shipments to first responders, hospitals, and urgent needs. As of May 13th, 2020, we are typically able to ship within 24 hours to 4 days! Learn more on our COVID-19 page95% of our orders are shipping within 24 hours! And there are NO Returns for Hand Sanitizer unless the product is damaged in transit.

High Performance Specialty Chemicals & Services Contact Us

Establish an account today to become a NuGenTec customer or contact us to learn more about our green, eco-friendly industrial cleaners and chemicals.

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Physical Address:
1155 Park Avenue
Emeryville, CA 94608

Remittance Address:
NuGeneration Technologies, LLC
1155 Park Avenue
Emeryville, CA 94608

Phone: 888-996-8436 or 707-820-4080
Fax877-996-8436 or 707-820-4079

Technical Assistance:
888-996-8436

After Hour Emergency
1-800-633-8253 (PERS Emergency Response)

E-mail for orders: info@nugentec.com

Office Hours: 8:00 AM – 6:00 PM (PST)

Payment Terms:
We prefer to process orders less than $5,000 on credit card. Otherwise, Net 30 days with established credit.

Credit Cards Accepted:
American Express, Discover, Visa, MasterCard and IMPAC and Government Credit Cards.

To Establish an Account:
Furnish your bank and 3 trade references, or your D&B number and rating, as well as your Tax Exempt Certificate.

Electronic Payment: EDI, EFT, Wire, and ACH.  Contact us for our banking information.

Delivery schedule for stocked items:
Standard: 1-3 days after receipt of order
Expedited: next day for orders received prior to 2:00 p.m. PST
Urgent: Orders received after 2:00 PM PST incur a fee for same day shipment

Freight guidelines: We prefer to ship on our carriers to ensure tracking abilities:
UPS: less than 150 lbs
Our LTL Freight Carriers (varies based on location): greater than 150 lbs

F.O.B.: Oakland, CA 94621